Frequently Asked Questions
How can I find my case size?
To find your phone case size, you’ll need to know the exact model of your phone, as case sizes are specific to each model. Here's how you can figure it out:
1. Check the Phone Model
- iPhone: Go to Settings > General > About and look for your Model Name (e.g., iPhone 14, iPhone 12 Pro).
- Android: Go to Settings > About Phone (or Device Information) to find your model name (e.g., Samsung Galaxy S21, Google Pixel 6).
2. Search for the Case Size
- Once you know the exact model of your phone, you can search online for the phone case size (e.g., "iPhone 14 case size").
- Phone cases are typically listed with the specific phone models they fit, so look for the size compatibility in the product description.
3. Measure Your Phone (if needed)
If you’re unsure of your phone’s model or want to double-check, you can measure your phone:
- Use a ruler or measuring tape to measure:
- Height (top to bottom)
- Width (side to side)
- Depth (thickness)
- Compare these measurements to a case’s listed dimensions to ensure a good fit.
Once you have your phone’s model or measurements, you can easily find a compatible case!
How can I track my order?
Log in to your account on the retailer’s website where you made the purchase. Go to the Orders or Order History section to find details about your order.
Most retailers offer an option to track the status of the order directly from this page.
If you received a tracking number (usually in your confirmation or shipping email), you can visit the carrier’s website (e.g., UPS, FedEx, DHL, USPS, etc.) and enter the tracking number to get updates on your shipment.
If you can't find your tracking number or have trouble tracking, contact the retailer’s customer service for help.
Still have questions?
Whether it's about tracking orders, finding product info, or anything else, feel free to ask.
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